87 Bancroft Road (our branch has moved address on 24 Nov 2021)
Complimentary transfers are not available from the airport/city to the branch.
1800 821 824 (within Australia)
+61 7 3868 1248 (within Australia)
Branches are open 7 days a week to meet customers with pre-confirmed bookings and pre-arranged pick-up time slots. Our branch hours are:
Monday - Saturday: 9:00am - 3:30pm
Sunday: Open to meet customers with pre-confirmed bookings and pre-arranged pick-up time slots.
After-hours drop-off is available upon request - please contact us to arrange
Vehicles must be collected/ returned at least one hour before branch closing.
Mighty branches are closed on New Year's Day (01 January), Australia Day (26th January), Good Friday (2 April 2021) and Christmas Day (25th December).
A $100 AUD surcharge will apply to all rentals picking up and/or dropping off on Easter Monday (5 April 2021), ANZAC Day (25 April), Queen's Birthday (3 May 2021), Royal Queensland Show (11 August 2021), Labour Day (4 October 2021) and Boxing Day (26 December).
Toombul Shoppingtown: Coles, Woolworths, Aldi
Racecourse Road, Ascot: Coles, Woolworths
(5 minutes from branch)
Recommended Holiday Parks
Newmarket Gardens Caravan Park
199 Ashgrove Ave, Ashgrove QLD 4060
Distance from branch: 20-25 mins drive west
Freephone: +61 (7) 3356 145
Brisbane Gateway Resort
200 School Road, Rochedale QLD 4123
Distance from branch: 15-20 mins drive south
Freephone: 1800 442 444
Vehicle Pick Up & Return
Before you arrive to pick up your camper, make sure you have downloaded the thl Roadtrip App and watched your camper show-through video ahead of your arrival. Within the App you can also access handy tips from planning and preparation, what to expect at pick-up and comprehensive on-the-road CamperHelp ‘how to’ videos. We also guide you through preparing your camper for drop-off.
At pick-up, our branch crew will give you the opportunity to watch your camper show-through again and answer any questions you have about your camper before you hit the road.
Before you return you will need to fill up your fuel tank and LPG Bottle, as well as empty the waste water tank and toilet cassette. There are no facilities at the branch to do this but you can search for your closest service station and dump station in the thl Roadtrip App. Please note, in Australia we do not allow Swap ‘n’ Go LPG Bottles. You will need to refill the LPG Bottle we supply in the camper. You can do this at outdoor stores such as BCF, Anaconda, Barbecues Galore or Gas Retailers. Ask your local branch host for their closest one.
However, if you have purchased our Express Return Pack – all you need to do is drop the keys off at the dedicated return desk and we will refill and empty everything for you.