COVID Clean Practicing Business

- - Safe and responsible travel, always

As you look to head out on the road, we continue to ensure our trips are safe for everyone. That includes our travellers, crew and the people we visit along the way. Mighty is certified as COVID Clean Approved by Qualmark, giving you peace of mind during your holiday from pick up to drop off. As part of this, we've developed COVID-19 cleaning procedures and in-branch protocol to ensure the safety of our customers at every step of your hire.

Prioritising Wellbeing

The safety of our customers and crew is incredibly important to us whilst delivering a safe and swift vehicle pick-up process and customer experience. We encourage all visitors to be kind to one another and have patience with other customers and our teams as we work out the best way to work in the new normal.

Physically Distant, Not Socially Distant

Contactless check-in, pre-arrival trip accessories support and staff and visitor registers at all of our branches; where possible we aim to have the small stuff dealt with ahead of pick-up; leaving only smiles and keys left to exchange in the branch at vehicle pick-up/ drop-off.

Contactless Transaction, Pick Up & Trip Support

Contactless check-in, pre-arrival trip accessories support, and technology driven vehicle familiarisation allow us to reduce physical contact.

COVID-19 Cleanliness Guarantee

Our cleaning and hygiene practices are already robust, but we are supplementing them with extra measures based on advice from the World Health Organisation and national health authorities. All our campervans receive a thorough deep clean using appropriate disinfectants.

thl Roadtrip App

The ‘thl RoadTrip app’ is available via the Google Play and Apple App Store. It's packed with everything you need to familiarise yourself with the vehicle, New Zealand, and everything in between.

24/7 Reservations Team

Our reservations teams are available around the clock 24/7 to help you book the ultimate road trip. You can reach them through our Webchat, via phone or email. 24/7 on-road care allow us to be a click or a call away from you at all times.