Frequently Asked Questions

You will likely encounter toll roads if you are driving in the North Island. A toll is charged each time the road is used. 

When driving a thl rental vehicle in New Zealand you are responsible for paying toll fees, so it is important to be aware of these roads and how to pay your toll (eg. online or via a toll kiosk) before you travel.  

Your Branch Host can help you purchase a toll pass. Should thl receive a notice about an unpaid toll, the toll charge and an administration fee per toll will be passed on to you. Click here for more information, including toll road locations. 

You will likely encounter toll roads if you are driving through Metropolitan New South Wales, Victoria and Queensland. 

When driving a thl rental vehicle in Australia, you are responsible for the costs of the toll charges, so it is important to be aware of these roads before you travel. These toll roads are electronically tolled, which means you will not be able to stop and pay cash. 

However, our campers are registered for automatic tolling, which means you don’t need to do a thing. If you drive on a toll road, the toll charge will be paid by thl and thl will then charge the credit card that is on file for your booking for the toll charge, along with an administration fee per toll. 

thl will send you an email confirming the cost of the toll and the time and date when you travelled on any toll road. Click here for more information, including a map of toll road locations.