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Frequently Asked Questions

Daily vehicle hire rates include unlimited kilometres and free 24 hour on road assist helpline. All motorhomes are fully equipped with linen, bedding, kitchen and general living equipment. We encourage you to download the thl Roadtrip App for a show-through of your camper. The App also features CamperHelp 'how to' videos, showing you how to use the features of your camper.

All campervans are insured for damage and for damage to the property of a Third Party. The Low Road liability option is included as standard, but a liability deposit applies. Visit the Terms and Conditions page on the website for more information.

Daily vehicle hire rates include unlimited kilometres for 2WD campervans (300km per day for 4WD vehicles).

All campervans are fully equipped with linen, bedding, kitchen and general living equipment). We encourage you to download the thl Roadtrip App for a show-through of your camper. The App also features CamperHelp 'how to' videos, showing you how to use the features of your camper.

All campervans are insured for damage and for damage to the property of a Third Party. The Low Road liability option is included as standard, but a liability deposit applies. Visit the Terms and Conditions page on the website for more information.

Minimum and maximum rental periods apply and are subject to change, please contact our Bookings Hosts for more information. 

Goods and Services tax (GST) is included in the daily gross rental rate of your vehicle hire.

Campervan rates (rental days) are calculated on a calendar day basis. 

The first and last day of your rental, irrespective of the times of collection and return, are calculated as rental days. 

There is no refund available for late pick-up or early return of the vehicle. 

 

Yes, unlimited kilometres are included in your rental. 
 

Unlimited kilometres are included in 2WD vehicle rentals. 

Our 4WD rates include 300 kilometres per day, however, should a little more adventure be needed, a 500km package is available for $250. If the distance travelled is a little longer, any excess kilometres will be charged at 0.55 cents per kilometre, payable when you drop off the 4WD. 

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